Data Protection Documentation

Tingerbd Privacy Policy – How Your Information Is Collected, Used & Protected

Your privacy is Tingerbd's top priority. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: 1 January 2026 SSL 256-Bit Encryption Language: Bengali

Key Commitments at a Glance

Your data is never sold
Industry-leading encryption technology
You have the right to have your data deleted
You Have Full Control Over Cookies
Policy written in clear, plain language

How Tingerbd Protects Your Privacy

Our 6 Core Security Pillars

End-to-End Encryption

Tingerbd uses 256-bit SSL encryption. Every transaction and login is protected to the same standard as a bank.

Secure Data Storage

Your data is stored on secure cloud servers. Regular backups and security audits are carried out to ensure continued protection.

KYC Verification Process

Tingerbd's KYC process verifies your identity and prevents others from opening an account in your name.

Right to Object to Data Sharing

Tingerbd does not share your information for marketing purposes without your consent. You may opt out at any time.

No data shared with third parties

Your personal information is never sold. It is shared only with partners who require it strictly to deliver our services.

Right to Erasure

You may request that all your data be deleted from Tingerbd. We will complete the process within the designated timeframe.

This Privacy Policy applies to all Tingerbd services. By using our platform, you are considered to have accepted this policy. Feel free to contact us with any questions.

1

What Data Do We Collect?

Tingerbd only collects the data necessary to provide you with the best possible experience. We never collect information that isn't needed.

1.1 Information You Provide Directly

  • Registration Details: Full name, date of birth, email address, phone number, and password.
  • Identity Verification (KYC): Copy of national ID or passport, and proof of address.
  • Payment Information: Mobile banking number (bKash / Nagad / Rocket).
  • Contact Information: Information provided via support chat or email.

1.2 Automatically Collected Information

The following information is automatically collected when you use Tingerbd:

  • Device information: model, operating system, and browser type
  • IP address & geographic location (up to city level)
  • Login Times & Activity Logs
  • Gaming History & Betting Patterns
  • Data Collected via Cookies & Similar Tracking Technologies
Data Type Source Requirements
Name & Contact Directly (Registration) Mandatory
Identity Document (KYC) Directly (Upload) Mandatory
Payment Information Direct (Transactions) Mandatory
Device & IP Automatic For Security Purposes
Gaming History Automatic For service improvement
Marketing Preferences Direct (Optional) Optional
2

How Is Your Data Used?

Tingerbd uses your information solely for specific, legitimate purposes. It is never used for unnecessary or harmful ends.

2.1 Primary Use

  • Creating, Managing & Verifying Accounts
  • Providing gaming and betting services
  • Processing deposits & withdrawals
  • Providing customer support
  • Age & identity verification

2.2 Security & Compliance

  • Preventing Fraud & Money Laundering
  • Detecting Multiple Accounts
  • Compliance with applicable laws
  • Detecting violations of Tingerbd's Terms & Conditions

2.3 Service Improvement

Tingerbd analyses your usage data to continuously improve the platform — such as which games are most popular and when you're most active — helping us deliver a better experience.

Tingerbd never sells or rents your information to third parties for commercial gain.

3

Who is your information shared with?

Tingerbd shares your personal information only to a limited extent and strictly on a need-to-know basis with specific parties.

3.1 Authorized Partners

  • Payment Processors: bKash, Nagad, Rocket – for processing transactions.
  • Game Provider: Evolution Gaming, Pragmatic Play – for game operation.
  • KYC Verifier: Authorized agencies for identity verification.
  • Cloud Service: For data storage and security purposes.

3.2 Sharing for Legal Reasons

Pursuant to a court order or valid legal claim, Tingerbd may provide the necessary information to government authorities.

All partners are bound by agreement to uphold Tingerbd's privacy standards. They are not permitted to use your information for their own marketing purposes.

4

How Long Is Your Data Retained?

Tingerbd does not retain your information longer than necessary. The following general retention guidelines apply:

  • Active Account: Data is retained for as long as your account remains active.
  • After account closure: Generally up to 5 years, as required by legal obligations.
  • KYC Documents: Up to 7 years, as required by regulatory obligations.
  • Transaction Records: 5–7 years in compliance with financial regulations.
  • Support Chat: Up to 2 years after the issue is resolved.

After the applicable retention period, Tingerbd securely deletes or anonymizes your data so that you can no longer be directly identified.

5

Cookies & Tracking Technologies

Tingerbd uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie TypePurposeDuration
Required Maintaining login sessions and ensuring security Cleared at end of session
Analytics Traffic and user behaviour analytics Up to 1 year
Marketing Show Relevant Advertisements (Optional) Up to 30 days

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some Tingerbd services to not function properly.

6

Your Rights

As a Tingerbd member, you have several important rights regarding your personal information:

You may request a complete copy of all information Tingerbd holds about you at any time. We will provide a full copy within 30 days.

If any of your information is incorrect or incomplete, you may request a correction. Tingerbd will update it as quickly as possible.

If you close your account, you may request that your data be deleted. However, certain information may be retained for a specified period due to legal obligations.

You may object to your data being used for marketing purposes. If you opt out, Tingerbd will no longer send you promotional messages.

You may request your data in a machine-readable format (such as CSV or JSON), making it easy to transfer your information elsewhere.

To exercise any of these rights, email us at [email protected]. Tingerbd will respond within 30 days.

7

Children's Privacy

Tingerbd strictly does not provide any services to individuals under 18 years of age. Our platform is designed exclusively for adults.

We do not knowingly collect personal information from anyone under 18. If we become aware that a minor's data has been collected, the account will be immediately terminated and all associated data permanently deleted.

If a minor has registered on our platform, parents or guardians are requested to contact us at [email protected]. We will take prompt action.

8

Security Measures

Tingerbd adheres to the highest industry security standards to protect your information. Our security framework operates across multiple layers:

SSL/TLS Encryption

All data transmissions are secured with 256-bit encryption.

Two-Factor Authentication (2FA)

Two-Factor Authentication is available for added security.

24/7 Monitoring

24/7 security monitoring and detection of unusual activity.

Regular Security Audits

Regular penetration testing and security audits conducted by third parties.

Please keep in mind, however, that no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.

9

International Data Transfers

To serve users in Bangladesh, Tingerbd uses certain international cloud services. As a result, your data may sometimes be stored on servers located in other countries.

In such cases, Tingerbd ensures that the receiving organisation maintains adequate security measures and follows standards consistent with Tingerbd's privacy policy. A data processing agreement is signed with every international partner.

10

Policy Changes & Updates

Tingerbd's privacy policy may be updated from time to time. Amendments will be made in response to legal changes, new services, or updates to our practices.

For significant changes, we will notify you via your registered email or a platform notification. You can always check the "Last Updated" date at the top of the page to see whether any changes have been made.

Make it a habit to check this page regularly. Continued use of Tingerbd after any update will be considered acceptance of the revised policy.

11

Contact Us

For any questions, concerns, or complaints regarding our Privacy Policy, please get in touch with us. Our data protection team will respond within 48 hours.

Live Chat
Available 24/7
Response Time
Within 48 hours
🔒

Your privacy is guaranteed – join Tingerbd today!

Enjoy gaming in a completely secure environment. Your data is protected, your entertainment is guaranteed.

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